The CTIE professional program created by by the Travel Institute is especially valuable
and respected throughout the travel industry. Product knowledge and trends in travel
solutions, back office management, and the newest technologies for travel agency allow participants to stay
current and enhance their sales and earning potential.
CLIA's newest Certification ACM, which was launched this year is ideal for managers, industry partners and e-commerce providers in the online value chain. "Since 1999, The Destination Group www.dgrp.com has invested twelve years in cruise content development, state of the art web technology and very successful marketing solutions for the cruise industry so it made sense to enroll in this new certification program," stated president Tom Brady, whose firm is dedicated to enhancing travel agent sales performance and long term value. "The first of three cruises to Alaska really changed our lives and we are indebted to CLIA for showing us the way to building a valuable set of agent tools and custom destination guides specifically for this industry."
In fact, almost every staff member has taken a cruise and every team member
has significantly contributed to this enhancing the cruise sales and marketing platform
for travel agents. Collectively, we have sailed the Baltic, Mediterranean, British Isles, New England / Canada, Caribbean, Australia / New Zealand, Mexican Riviera, Hawaiian Islands - even Fanning Island near the equator and French Polynesia.